Privacy Policy

Effective Date: March 1, 2026

1. Introduction

Phenom Security Group ("Phenom Security," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at phenomsec.com.

2. Information We Collect

Information You Provide

When you use our contact form or reach out to us directly, we may collect:

  • Your name
  • Business email address
  • Company name
  • Message content and any information you choose to share

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information through server logs and analytics, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device type and operating system

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Improve our website and user experience
  • Analyze website usage and trends
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking

Our website may use essential cookies to ensure basic functionality. We do not currently use advertising cookies or third-party tracking pixels. Server-side access logs are maintained by our content delivery network (AWS CloudFront) for security monitoring and performance analysis. These logs are retained for 90 days and then automatically deleted.

5. Data Security

As a cybersecurity firm, we take data protection seriously. We implement industry-standard security measures including encrypted connections (TLS 1.2+), secure hosting infrastructure, and access controls to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

Our website is hosted on Amazon Web Services (AWS) and distributed via AWS CloudFront. These services may process technical data (such as IP addresses) as part of delivering our website to you. We do not share your personal contact information with third parties except as necessary to provide our services or as required by law.

7. Data Retention

We retain personal information you provide (such as contact form submissions) for as long as necessary to fulfill the purpose for which it was collected or as required by law. Server access logs are automatically deleted after 90 days.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information

To exercise any of these rights, please contact us at info@phenomsec.com.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Phenom Security Group
Portland, OR
Email: info@phenomsec.com